Trust & Decision Enablement
11 guidelines across all categories.
Platform
Audience
- CART-TE-REINFORCE-01high
Cart reinforces the user’s selected product decision with clear visual and attribute confirmation
- CHECKOUT-TDE-CONFIRM-01high
The order confirmation records what was agreed
Trust & Decision Enablementhuman · machine - GLOBAL-TDE-GARAN-01high
Products with a producer durability guarantee carry the GARAN label, and no other product does
Trust & Decision Enablementhuman · agent · machine - GLOBAL-TDE-GREEN-01high
Environmental claims are specific and sustainability labels name their scheme
Trust & Decision Enablementhuman · agent - GLOBAL-TDE-GUARANT-01high
Every shop shows the legal guarantee notice and keeps commercial guarantees separate from it
Trust & Decision Enablementhuman · agent · machine - GLOBAL-TDE-LEGAL-01high
Trader identity and service information are reachable from every page
Trust & Decision Enablementhuman · agent · machine - PDP-TD-FUL-01high
Fulfillment expectations are clearly communicated and structurally supported
Trust & Decision Enablementhuman · machine - PDP-TD-REV-01high
Product reviews should provide meaningful information that helps users make a confident purchase decision
Trust & Decision Enablementhuman · agent · machine - PDP-TDE-REVAUTH-01high
The shop says where reviews come from and how they are checked
Trust & Decision Enablementhuman · agent · machine - GLOBAL-TDE-BADGE-01medium
Trust marks name who issued them
Trust & Decision Enablementhuman · agent - GLOBAL-TDE-SUPPORT-01mediumSeasonal
The shop says when customer service is reachable over the holidays
Trust & Decision Enablementhuman · agent